Privacy Policy

Privacy Policy

Effective Date: 4/1/25

SIGNATURE HOMES ROC LLC (doing business as Signature Homes Roc) understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to our text messaging services.

By using this website, you consent to the terms described in the most recent version of this Privacy Policy. “We,” “our” means SIGNATURE HOMES ROC LLC and its affiliates. “You,” “your,” “visitor,” or “user” means the individual accessing this site.

PERSONAL AND NON-PERSONAL INFORMATION
We identify how we treat your personal and non-personal information in the sections below.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?
Non-personal information is information that cannot identify you. If you visit this website to read about our services, we may collect non-personal information from your browser. This includes browser type, visit duration, and pages viewed. We use this data to improve user experience and site performance.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?
Personal information identifies you as an individual — like your name, address, phone number, or email. We collect this when you fill out forms, make purchases, or engage with our services online or offline.

SMS TEXT MESSAGE COMPLIANCE
If you opt in to receive SMS messages from SIGNATURE HOMES ROC LLC, you agree to receive appointment reminders, updates, promotional offers, and other communication via text message. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is permitted only with service providers for operational support. Your opt-in data and SMS consent will never be sold or disclosed.

COOKIES & TRACKING
We use cookies and related technologies to improve site performance and personalize user experience. Some third-party vendors may also use cookies for analytics or advertising. You can disable cookies in your browser if preferred.

HOW WE USE YOUR INFORMATION
SIGNATURE HOMES ROC LLC uses your data to deliver services, communicate with you, provide support, improve our services, and comply with legal requirements. We may combine online data with other information provided by you to personalize experiences.

INFORMATION SHARING
We never sell your personal information. We may share it with contracted service providers (e.g. CRM systems, SMS platforms, billing software) under confidentiality agreements. We may also share it as required by law or to prevent fraud or harm.

COMMUNICATION
You may receive transactional messages, appointment reminders, updates, promotions, and more. You may opt out at any time. Email communications may include your personal information. We cannot guarantee absolute security of email transmissions.

DATA SECURITY
We follow industry-standard security practices to protect your data. Only authorized staff or partners can access it. However, no system is 100% secure, and we cannot guarantee complete protection against data breaches.

LINKS TO OTHER SITES
This website may contain links to third-party sites. SIGNATURE HOMES ROC LLC is not responsible for their content or privacy practices. We recommend reviewing their privacy policies before submitting personal data.

PUBLIC FORUMS
Information you post publicly may be viewed or collected by others. Please avoid sharing sensitive information in public spaces or comment areas.

CHILDREN’S PRIVACY
We do not knowingly collect data from children under 13. If you believe we have done so in error, please contact us immediately.

UPDATES TO THIS POLICY
SIGNATURE HOMES ROC LLC may revise this Privacy Policy at any time. Updates will be posted here and/or emailed or texted when significant changes occur.

CONTACT US
If you have any questions about this Privacy Policy, contact us at [email protected].